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{ UX/ui Audit & Strategy }
Website
& app audits
Website
& app audits
Find out what’s working, what isn’t, and what needs to change.
Find out what’s working, what isn’t, and
what needs to change.
Find out what’s working, what isn’t, and
what needs to change.
See your website or app through your users' eyes & spot what's holding you back
See your website or app through your users' eyes & spot what's holding you back
See your website or app through your users' eyes & spot what's holding you back
A clear review of your website or app design - focused on usability, accesibility, structure, and where users are getting stuck.
A clear review of your website or app design - focused on usability, accesibility, structure, and where users are getting stuck.
THE BREAKDOWN
What an audit covers
What an audit covers
The three key areas I review to understand how your product works and where it can be improved.
{ 01 }
{ 01 }
Heuristic Review
Heuristic Review
Heuristic Review
Checking usability and design clarity
Checking usability and design clarity
Checking usability and design clarity
I review your website or app against proven UX principles to identify what’s working, what’s confusing users, and where the experience can be improved.
{ 02 }
{ 02 }
Accessibility Audits
Accessibility Audits
Accessibility Audits
Following WCAG 2.1 accessibility standards
Following WCAG 2.1 accessibility standards
Following WCAG 2.1 accessibility standards
I check your product against official accessibility guidelines to make sure there are no issues that could make it harder for some users to read, navigate, or interact with your site or app.
{ 03 }
{ 03 }
Structure & Navigation Check
Structure & Navigation Check
Structure & Navigation Check
Analysis of your products' information architechture
Analysis of your products' information architechture
Analysis of your products' information architechture
I review how your pages are structured and how information is organised, including hierarchy, layout, and how easily users can understand what to do next.
THE RESULTS
What you'll walk away with
What you'll
walk away with
What you'll walk away with
A clear understanding of what’s affecting your user experience, what needs to change, and what will have the biggest impact.
A clear understanding of what’s affecting your user experience, what needs to change, and what will have
the biggest impact.
A clear understanding of what’s affecting your user experience, what needs to change, and what will have the biggest impact.
Actionable Recommendations
A clear action plan document outlining what to improve, ranked by impact and focused on usability and accessibility fixes.
A clear action plan document outlining what to improve, ranked by impact and focused on usability and accessibility fixes.
Improved Flow + Structure
A simplified redesign of one key user journey, including a recommended flow and a low-fidelity wireframe showing how it could work better.
A simplified redesign of one key user journey, including a recommended flow and a low-fidelity wireframe showing how it could work better.
Usability Issue Report
A structured document listing usability problems found across your site or app, including what the issue is, where it occurs, and how severe it is.
Annotated Screenshot Pack
A visual document with key pages marked up to clearly show where issues occur, with notes explaining each problem in context.
Is This For You?
Is This For You?
Is This For You?
Launching or Improving a Product
Launching or Improving
a Product
You’re building something new or refreshing an existing product and want to make sure users can actually navigate it easily and understand what to do.
Users Aren’t Taking Action
Users Aren’t Taking Action
People are visiting your site, but they’re not signing up, enquiring, or converting - and you can’t quite see where it’s going wrong.
Something Feels “Off”
You sense there are friction points in the experience: confusing layouts, unclear structure, or awkward visuals… but it’s not obvious where.
You Need Direction, Not Opinions
You Need Direction,
Not Opinions
You’re tired of vague feedback and want a clear, structured breakdown of what to fix and how to improve it.
Book
Your Audit
Book Your Audit
£ 199 - Fixed Price
3 day turnaround
3 day turnaround
Over the last few years, I’ve worked on websites and digital products where structure, usability, and accessibility directly shape how people move through a site - and whether they convert or leave.
I combine hands-on interface work with established UX principles and accessibility standards to spot the small issues that quietly affect performance.
You’ll get a clear breakdown of what’s going wrong, where it’s happening, and exactly what to improve first.
I'm Lorena - a web designer, developer, and UX/UI specialist. I shape how websites and digital products are understood. How attention moves. Where people look first, what they trust, and what makes them stay.
My work is driven by narrative and behaviour. With 10 years of experience in media and communications, I learned how people actually consume content: fast, selectively, and emotionally. That perspective still runs through everything I create - it's in every layout I design, every flow I build, and every site I hand over.
Lorena is an absolute pleasure to work with - professional, dependable, and genuinely passionate about what she does.
She brings positivity, creativity, and care to every project, always going the extra mile to make sure things are done right.
DAVID MONTGOMERY, MEDIA MONTY
What stood out most was her commitment, reliability, collaborative spirit and her UX focus.
Lorena showed a strong technical ability and faced complex technical challenges with determination and creativity, always finding effective solutions, often going above and beyond expectations.
ADRIÁN REDONDO, DIWAR MARKETING
I've worked with Lorena on several community projects and she is always a joy to work with.
Apart from her wonderful technical skills and knowledge Lorena has fantastic communication skills, a “can do” attitude, very creative and always easy to work with.
LIL BROOKES, GATEKEEPER ART
Working with Lorena has been a fantastic experience.
She’s a talented designer with a keen eye for detail and a strong focus on user experience. Creative, thoughtful, and always ready to collaborate, she brings great ideas to every project and makes working together both productive and enjoyable.
IRENE FERNÁNDEZ, UX/UI DESIGNER
Lorena is an absolute pleasure to work with - professional, dependable, and genuinely passionate about what she does.
She brings positivity, creativity, and care to every project, always going the extra mile to make sure things are done right.
DAVID MONTGOMERY, MEDIA MONTY
What stood out most was her commitment, reliability, collaborative spirit and her UX focus.
Lorena showed a strong technical ability and faced complex technical challenges with determination and creativity, always finding effective solutions, often going above and beyond expectations.
ADRIÁN REDONDO, DIWAR MARKETING
I've worked with Lorena on several community projects and she is always a joy to work with.
Apart from her wonderful technical skills and knowledge Lorena has fantastic communication skills, a “can do” attitude, very creative and always easy to work with.
LIL BROOKES, GATEKEEPER ART
Working with Lorena has been a fantastic experience.
She’s a talented designer with a keen eye for detail and a strong focus on user experience. Creative, thoughtful, and always ready to collaborate, she brings great ideas to every project and makes working together both productive and enjoyable.
IRENE FERNÁNDEZ, UX/UI DESIGNER
Lorena is an absolute pleasure to work with - professional, dependable, and genuinely passionate about what she does.
She brings positivity, creativity, and care to every project, always going the extra mile to make sure things are done right.
DAVID MONTGOMERY, MEDIA MONTY
What stood out most was her commitment, reliability, collaborative spirit and her UX focus.
Lorena showed a strong technical ability and faced complex technical challenges with determination and creativity, always finding effective solutions, often going above and beyond expectations.
ADRIÁN REDONDO, DIWAR MARKETING
I've worked with Lorena on several community projects and she is always a joy to work with.
Apart from her wonderful technical skills and knowledge Lorena has fantastic communication skills, a “can do” attitude, very creative and always easy to work with.
LIL BROOKES, GATEKEEPER ART
Working with Lorena has been a fantastic experience.
She’s a talented designer with a keen eye for detail and a strong focus on user experience. Creative, thoughtful, and always ready to collaborate, she brings great ideas to every project and makes working together both productive and enjoyable.
IRENE FERNÁNDEZ, UX/UI DESIGNER
Lorena is an absolute pleasure to work with - professional, dependable, and genuinely passionate about what she does.
She brings positivity, creativity, and care to every project, always going the extra mile to make sure things are done right.
DAVID MONTGOMERY, MEDIA MONTY
What stood out most was her commitment, reliability, collaborative spirit and her UX focus.
Lorena showed a strong technical ability and faced complex technical challenges with determination and creativity, always finding effective solutions, often going above and beyond expectations.
ADRIÁN REDONDO, DIWAR MARKETING
I've worked with Lorena on several community projects and she is always a joy to work with.
Apart from her wonderful technical skills and knowledge Lorena has fantastic communication skills, a “can do” attitude, very creative and always easy to work with.
LIL BROOKES, GATEKEEPER ART
Working with Lorena has been a fantastic experience.
She’s a talented designer with a keen eye for detail and a strong focus on user experience. Creative, thoughtful, and always ready to collaborate, she brings great ideas to every project and makes working together both productive and enjoyable.
IRENE FERNÁNDEZ, UX/UI DESIGNER
Lorena is an absolute pleasure to work with - professional, dependable, and genuinely passionate about what she does.
She brings positivity, creativity, and care to every project, always going the extra mile to make sure things are done right.
DAVID MONTGOMERY, MEDIA MONTY
What stood out most was her commitment, reliability, collaborative spirit and her UX focus.
Lorena showed a strong technical ability and faced complex technical challenges with determination and creativity, always finding effective solutions, often going above and beyond expectations.
ADRIAN REDONDO, DIWAR MARKETING
I've worked with Lorena on several community projects and she is always a joy to work with.
Apart from her wonderful technical skills and knowledge Lorena has fantastic communication skills, a “can do” attitude, very creative and always easy to work with.
LIL BROOKES, GATEKEEPER ART
Working with Lorena has been a fantastic experience.
She’s a talented designer with a keen eye for detail and a strong focus on user experience. Creative, thoughtful, and always ready to collaborate, she brings great ideas to every project and makes working together both productive and enjoyable.
IRENE FERNANDEZ, UX/UI DESIGNER
Lorena is an absolute pleasure to work with - professional, dependable, and genuinely passionate about what she does.
She brings positivity, creativity, and care to every project, always going the extra mile to make sure things are done right.
DAVID MONTGOMERY,
MEDIA MONTY
What stood out most was her commitment, reliability, collaborative spirit and her UX focus.
Lorena showed a strong technical ability and faced complex technical challenges with determination and creativity, always finding effective solutions, often going above and beyond expectations.
ADRIAN REDONDO,
DIWAR MARKETING
I've worked with Lorena on several community projects and she is always a joy to work with.
Apart from her wonderful technical skills and knowledge Lorena has fantastic communication skills, a “can do” attitude, very creative and always easy to work with.
LIL BROOKS,
GATEKEEPER ART
Working with Lorena has been a fantastic experience.
She’s a talented designer with a keen eye for detail and a strong focus on user experience. Creative, thoughtful, and always ready to collaborate, she brings great ideas to every project and makes working together both productive and enjoyable.
IRENE FERNANDEZ,
UX/UI DESIGNER
F.A.Q
Any
Questions ?
Any
Questions ?
Any
Questions ?
What do I actually get for £199?
What's the process?
How detailed is the flow/wireframe part?
After you’ve sent me the report, will you help me make the changes?
See what's holding your product back
See what's
holding your product back
See what's holding your product back
Drop me a message
Drop me a message
Let’s take a look at your website or app and uncover where it’s not working as it should.
Let’s take a look at your website or app and uncover where it’s not working as it should.